In a world where spam calls and phone fraud are on the rise, the Telecom Regulatory Authority of India (TRAI) is taking a proactive step to ensure greater transparency in telecom communication. The Calling Name Presentation (CNAP) service is a…
Oxyvin and GoodFirms: A Partnership to Showcase Top BPO Services in Bangalore
We are thrilled to announce that Oxyvin has been listed on GoodFirms, one of the world’s leading platforms for identifying and connecting with the best service providers. This partnership marks an exciting milestone for us as we work to establish…
Revolutionizing Telecalling: The Power of SaaS Technologies for Personalized Campaigns at Scale
Personalization at scale is a crucial aspect of modern telecalling campaigns, and leveraging SaaS technologies can significantly enhance the effectiveness and efficiency of such initiatives. Here’s how SaaS technologies can be utilized for tailored telecalling campaigns with a focus on…
The Future of Telecalling, India: Innovations and Disruptions in the SaaS Landscape India
In India, the future of telecalling within the Software as a Service (SaaS) landscape is expected to witness specific innovations and disruptions tailored to the unique market dynamics of the country. Here are some trends and considerations that may shape…
Understanding the Distinct Roles: Customer Support Agents vs. Telesales Agents in CX and SaaS Industries
In the dynamic landscape of Customer Experience (CX) and Software as a Service (SaaS) industries, understanding the nuances between customer support agents and telesales agents is crucial. These roles play distinct yet complementary functions, each contributing to the overall success…
Security Matters: Ensuring Data Protection in SaaS Telecalling Solutions
In today’s digital age, where technology plays a crucial role in business operations, ensuring data protection is paramount. This is especially true for Software as a Service (SaaS) telecalling solutions, where sensitive information is often exchanged over the phone and…
Auto Dialer: Functions
An auto dialer is a telecommunications device or software application that automatically dials telephone numbers. It can be used by telecallers, telemarketers, customer service representatives, and other professionals who need to make a large number of outgoing calls. Auto dialers…