International BPO

Oxyvin proudly offers International BPO services to global customers from India, offering a comprehensive range of international BPO (Business Process Outsourcing) services tailored to meet the diverse needs of businesses worldwide. Our current clientele spans across the US, Canada, the UK, and the Middle East, reflecting our capability to cater to various market demands with excellence and reliability.

Our International BPO Offerings

Flexible International BPO Services

  • Full-Service Contact Center Solutions We provide both the contact center platform and skilled professionals to manage your customer interactions efficiently. This end-to-end service ensures seamless operations, from handling customer inquiries to managing complex support tasks.
  • People-Only Services If you already have a call center platform in place, you can hire our trained tele-callers and customer care executives to seamlessly integrate into your existing system. This flexibility allows you to leverage our expertise without changing your current infrastructure.
  • Platform-Only Services For clients looking to establish or upgrade their contact center technology, we offer state-of-the-art contact center platforms without the need to hire additional personnel from us. Our advanced platforms are designed to enhance your customer service capabilities with features like CRM integration, IVR systems, and analytics tools.

Additional Services

Customer Support Services

  • 24/7 Multilingual Support: We provide round-the-clock support in multiple languages, ensuring your customers receive assistance whenever they need it, no matter where they are located.
  • Technical Support: Our technical support team is adept at resolving a wide range of technical issues, providing your customers with the help they need promptly.

Sales and Marketing Services

  • Outbound Sales: Our outbound sales services focus on lead generation, telemarketing, and upselling, helping you expand your customer base and increase revenue.
  • Market Research: We gather and analyze market data to provide valuable insights into customer preferences, market trends, and competitive landscapes.
  • Digital Marketing Support: We assist in managing digital marketing campaigns, including email marketing, social media management, and content creation.

Finance and Accounting Services

  • Billing and Invoicing: We manage billing and invoicing processes, ensuring accuracy and timeliness.
  • Collections: Our collections services help you recover outstanding payments, improving your cash flow.

Human Resources Services

  • Recruitment and Staffing: We assist in recruiting and staffing, ensuring you have the right talent to meet your business needs.
  • Employee Training and Development: We offer training programs to enhance the skills of your employees, ensuring they remain competent and motivated.

Why Choose Oxyvin’s International BPO Services?

Global Reach
Oxyvin operates across key international markets like the US, Canada, the UK, and the Middle East. With localized support, we enhance customer satisfaction and loyalty.

Flexible Solutions
Our adaptable services allow you to choose exactly what you need—whether it’s people, technology, or both. Scale your operations as required and pay only for what you use.

Regulatory Compliance
We ensure full compliance with Department of Telecommunications (DoT) regulations, maintaining the highest standards of operation and security to protect your business and customer data.

Expertise and Experience
Our skilled team is experienced in handling diverse customer service scenarios. Continuous training ensures we stay ahead of industry trends and provide exceptional service.

Cost-Effective Solutions
Outsourcing with Oxyvin is budget-friendly. There’s no need for upfront investment in call center platforms or hiring experienced agents, ensuring a high return on investment.

Advanced Technology
Our contact center platforms feature AI-driven analytics, automated workflows, and CRM integration, enhancing efficiency and delivering better customer experiences.

Customer-Centric Approach
We prioritize your unique business needs by offering tailored solutions to improve engagement, streamline operations, and support your growth objectives.

Let Oxyvin be your trusted partner for reliable, cost-effective, and customized international BPO solutions!