About Us

About Us

At Oxyvin, we are a dynamic team of seasoned professionals with extensive experience in setting up and managing contact centers for enterprises, medium, and small clients. Our expertise spans across various domains including technology and infrastructure management, call center operations, and client satisfaction. Our collective experience enables us to understand client expectations deeply and deliver exceptional performance.

Our Journey

Our journey began with a shared vision of creating a seamless and efficient contact center experience for businesses of all sizes. Over the years, we’ve honed our skills in setting up contact centers, understanding client requirements, and establishing both external and internal performance benchmarks. Our team has successfully managed the entire lifecycle of contact center operations, from hiring telecallers and customer care executives to aligning resources to achieve specific business goals.

Our Expertise

Contact Center Operations

A few of us have spearheaded call center operations, gaining invaluable insights into understanding client expectations and delivering exceptional service. Our expertise includes:

  • Setting up and managing contact centers for various client profiles.
  • Establishing performance benchmarks and deliverables to ensure consistent quality.
  • Hiring and training telecallers and customer care executives.
  • Aligning resources efficiently to achieve business objectives.

Technology and Infrastructure

We are passionate about technology and its potential to transform business operations. Our technical expertise includes:

  • Designing and implementing robust IT infrastructure for contact centers.
  • Utilizing the latest technologies to automate processes, enhance efficiency, and reduce costs.
  • Managing scalable contact center platforms that can adapt to varying business needs.

Our Offerings

Fully-Featured Contact Center Platform

At Oxyvin, we have developed a comprehensive contact center platform that empowers our clients to start their operations with just one agent and scale up to 1000 agents seamlessly. Our platform offers unparalleled flexibility, allowing businesses to adjust their agent count as needed, even on a daily basis. This ensures that our clients can manage their resources efficiently and cost-effectively.

On-Demand Staffing Solutions

We provide flexible staffing solutions tailored to meet the dynamic needs of our clients. Whether you need a telemarketing executive for an hour or thousands of agents for a week, month, or year, Oxyvin has you covered. Our temporary staffing services include:

  • Telemarketing Executives: Skilled professionals to drive your sales and marketing campaigns.
  • Customer Care Executives: Experienced agents to handle customer inquiries and provide exceptional service.

Our Vision

We are technology enthusiasts committed to leveraging the latest advancements to enhance business operations. Our vision is to create a seamless, efficient, and cost-effective contact center experience for our clients. By automating processes and implementing cutting-edge technologies, we aim to reduce operational costs while maintaining the highest standards of service quality.

Why Choose Oxyvin?

  1. Experience and Expertise: Our team has a proven track record of setting up and managing contact centers for a diverse range of clients.
  2. Technology-Driven: We embrace the latest technologies to streamline operations, enhance efficiency, and reduce costs.
  3. Scalability: Our contact center platform is designed to scale with your business needs, providing unmatched flexibility.
  4. Custom Solutions: We offer tailored staffing solutions to meet the specific requirements of your business, ensuring optimal performance.
  5. Client-Centric Approach: At Oxyvin, our primary focus is on understanding and meeting our clients’ needs, ensuring their success and satisfaction.

Join us at Oxyvin and experience the difference that expertise, technology, and a client-centric approach can make for your business. Let us help you achieve your goals with our comprehensive contact center solutions and on-demand staffing services.